NORTHBROOK, Ill. ¡ª Sterling Autobody announces that 20-year industry veteran Allan Robinson, who previously served as Claim Field Director for the Midwest Claim Service Area in Buffalo Grove, Ill., has been named its new president where he will be responsible for overseeing operations for Sterling¡¯s network of 60 autobody stores in 16 states and eight metropolitan locations.

 

Sterling says its stores differ from typical auto body shops by using a team concept that brings together individuals with specialized skills to analyze damage, make repairs and monitor quality. Working together, Allstate and Sterling eliminate redundancies in the auto claim/repair process, through improved repair cycle-time and customer satisfaction metrics that are above industry average.

 

Sterling Autobody Centers is a wholly owned subsidiary of Allstate Non-Insurance Holdings, Inc., which is a subsidiary of The Allstate Corporation.

From: search-autoparts/industry news